Data freshness
| Characteristic Name: | Data freshness |
| Dimension: | Currency |
| Description: | Data which is subjected to changes over the time should be fresh and up-to-date with respect to its intended use. |
| Granularity: | Element |
| Implementation Type: | Process-based approach |
| Characteristic Type: | Usage |
Verification Metric:
| The number of tasks failed or under performed due to lack of data freshness |
| The number of complaints received due to lack of data freshness |
GuidelinesExamplesDefinitons
The implementation guidelines are guidelines to follow in regard to the characteristic. The scenarios are examples of the implementation
| Guidelines: | Scenario: |
|---|---|
| Identify the natural factors which creates a particular data obsolete | (1) A seasonal change may impact the customer's food preferences. (2) Customers who are students may change their addresses frequently. |
| Considering the above factors plan for data refreshing activities by specify the frequency of refreshing the data elements and adhere to the plan. | (1) Customer contact information should be refreshed annually. |
| Identify the master data that may change over the time but may be used in longitudinal analysis. | (1) Name of customer in 2001 is ABC (PLC) Ltd, after a merger in 2006 its name is XYZ (PLC). This customer is an ongoing customer in the customer master file |
| For such master data maintain longitudinal versions with time a stamp in such a way they can be linked in longitudinal analysis | (1) 2001-2005: ABC (PLC) (2) 2006-20012: XYZ (PLC) |
Validation Metric:
| How mature is the process for ensuring data freshness |
These are examples of how the characteristic might occur in a database.
| Example: | Source: |
|---|---|
| let us consider two databases, say A and B, that contain the same data. If at time t a user updates data in database A and another user reads the same data from database B at time t' (t < t' ), the latter will read incorrect data. If t and f are included within the time interval between two subsequent data realignments | C. Cappiello, C. Francalanci, and B. Pernici, “Time-Related Factors of Data Quality in Multichannel Information System” in Journal of Management Information Systems, Vol. 20, No. 3, M.E. Sharpe, Inc., 2004, pp.71-91. |
| currency indicates how stale is the account balance presented to the user with respect to the real balance at the bank database. | V. Peralta, “Data Freshness and Data Accuracy: A State of The Art”, Instituto de Computacion, Facultad de Ingenieria, Universidad de la Republica, Uruguay, Tech. Rep. TR0613, 2006. |
| Consider an air traffic control center which receives data from several controller stations. To regulate air traffic, the traffic control center has to cope with uncertain data.Thus, the decision process must balance the delaying receiving more accurate data of airplane positions and the critical period of time in which an“effective” decision must be made to regulate traffic; | B. Pernici, “Advanced Information Systems Engineering” in proc. The 22nd International Conference, CAiSE, Hammamet, Tunisia, June 2010. |
The Definitions are examples of the characteristic that appear in the sources provided.
| Definition: | Source: |
|---|---|
| A measure of the rate of negative change to the data. | D. McGilvray, “Executing Data Quality Projects: Ten Steps to Quality Data and Trusted Information”, Morgan Kaufmann Publishers, 2008. |
| Is the information upto-date and not obsolete? | EPPLER, M. J. 2006. Managing information quality: increasing the value of information in knowledge-intensive products and processes, Springer. |
| Data is accurate if it is up to date – anti example: “Current president of the USA: Bill Clinton”. | KIMBALL, R. & CASERTA, J. 2004. The data warehouse ETL toolkit: practical techniques for extracting. Cleaning, Conforming, and Delivering, Digitized Format, originally published. |
| Currency refers to the degree to which information is current with the world that it models. Currency can measure how up to date information is and whether is it correct despite possible time-related changes. Timeliness refers to the time. | LOSHIN, D. 2001. Enterprise knowledge management: The data quality approach, Morgan Kaufmann Pub. |
| Currency refers to the degree to which information is current with the world that it models. Currency can measure how “up-to-date” information is, and whether it is correct despite possible time-related changes. Data currency may be measured as a function of the expected frequency rate at which different data elements are expected to be refreshed, as well as verifying that the data is up to date. For example, one might assert that the contact information for each customer must be current, indicating a requirement to maintain the most recent values associated with the individual’s contact data. | LOSHIN, D. 2006. Monitoring Data quality Performance using Data Quality Metrics. Informatica Corporation. |
| A datum value is up-to-date if it is correct in spite of a possible discrepancy caused by time related change to the correct values; a datum is outdate at time t if it is incorrect at t but was correct at some time preceding t. currency refers to a degree to which a datum in question is up-to-date. | REDMAN, T. C. 1997. Data quality for the information age, Artech House, Inc. |
Continuity of data access
| Characteristic Name: | Continuity of data access |
| Dimension: | Availability and Accessability |
| Description: | The technology infrastructure should not prohibit the speed and continuity of access to the data for the users |
| Granularity: | Information object |
| Implementation Type: | Process-bases approacd |
| Characteristic Type: | Usage |
Verification Metric:
| The number of tasks failed or under performed due to the lack of continuity in data access |
| The number of complaints received due to lack of continuity in data access |
GuidelinesExamplesDefinitons
The implementation guidelines are guidelines to follow in regard to the characteristic. The scenarios are examples of the implementation
| Guidelines: | Scenario: |
|---|---|
| Convenient and efficient platform should be made available to access data depending on the task at hand | (1) For a sales person, a web based interface run on a smart device is more suitable to quickly access data |
| Speed of the data retrieval should be acceptable for users working pace | (1) For an online customer care executive, speedy retrieval of information is necessary since the customer cannot be kept waiting (2) With the growth of the database reports become slower (Anti example) |
| Continuous and unobstructed connectivity should be ensured for data retrievals | (1) Connection lost while accessing reports (Anti example) |
| Proper concurrency control has been implemented | (1) Controlling access to data by locks |
| Technological changes in the infrastructure/system should be handled in such a way that they should not make data inaccessible | (1) New version of the software does not provide access to " X out orders" since the new version does not allow the function "X out" |
Validation Metric:
| How mature is the process of maintaining an infrastructure for data access |
These are examples of how the characteristic might occur in a database.
| Example: | Source: |
|---|---|
| 1) For example, recording the age and race in medical records may be appropriate.
However, it may be illegal to collect this information in human resources departments. 2) For example, the best and easiest method to obtain demographic information may be to obtain it from an existing system. Another method may be to assign data collection by the expertise of each team member. For example, the admission staff collects demographic data, the nursing staff collects symptoms, and the HIM staff assigns codes. Team members should be assigned accordingly. |
B. Cassidy, et al., “Practice Brief: Data Quality Management Model” in Journal of AHIMA, 1998, 69(6). |
The Definitions are examples of the characteristic that appear in the sources provided.
| Definition: | Source: |
|---|---|
| 1) Is there a continuous and unobstructed way to get to the information?
2) Can the infrastructure match the user’s working pace? |
EPPLER, M. J. 2006. Managing information quality: increasing the value of information in knowledge-intensive products and processes, Springer. |
| Data is easy and quick to retrieve. | PRICE, R. J. & SHANKS, G. Empirical refinement of a semiotic information quality framework. System Sciences, 2005. HICSS'05. Proceedings of the 38th Annual Hawaii International Conference on, 2005. IEEE, 216a-216a. |
| 1) availability of a data source or a system.
2) Accessibility expresses how much data are available or quickly retrievable. 3) The frequency of failures of a system, its fault tolerance. |
SCANNAPIECO, M. & CATARCI, T. 2002. Data quality under a computer science perspective. Archivi & Computer, 2, 1-15. |